Shipping policy
At BARTON HIDE, we offer shipping across India through trusted logistics partners.
For assistance, contact us through our Contact Us page or email us at support@bartonhide.in.
1. SHIPPING DESTINATIONS
We ship across India. However, we reserve the right to cancel orders to locations that are not serviceable due to logistical limitations. Any applicable refund will be processed according to our refund policy.
2. SHIPPING PARTNERS
We use the following delivery partners:
• Blue Dart
• Delhivery
• DTDC
• Shiprocket and its associated courier partners
We may select the courier based on your location, product, and delivery requirements.
3. SHIPPING CHARGES
• Free shipping is available on most products.
• Selected products may carry additional shipping charges, which will be displayed on the product page or at checkout.
• Prepaid orders may occasionally receive lower prices or additional benefits through our payment partners. Check the product page or checkout for applicable offers.
4. ORDER PROCESSING & DELIVERY
• Orders are generally processed within 48 hours of confirmation.
• Estimated delivery time is 3–5 business days after dispatch.
• Delivery timelines are estimates and are not guaranteed.
• Delays may occur due to weather, public holidays, courier issues, remote locations, or circumstances beyond our control.
• Orders placed during weekends, public holidays, or periods of high demand may require additional processing time.
Pre-orders follow a separate dispatch schedule.
5. CASH ON DELIVERY (COD)
• COD is available on eligible products and serviceable locations.
• COD charges vary depending on the product and will be displayed on the product page or at checkout.
• Certain products or locations may not be eligible for COD.
Please check the applicable charges before placing your order.
6. PRE-ORDERS
• Full payment is required at the time of placing a pre-order.
• COD may not be available for pre-order products.
• Estimated dispatch dates will be mentioned on the product page, where applicable.
• Delivery typically takes 3–5 business days after dispatch. Delivery timelines are estimates and are not guaranteed.
• Same-day dispatch does not apply to pre-orders.
• Pre-orders cannot be cancelled once placed.
If unforeseen circumstances affect your pre-order, please contact us at support@bartonhide.in.
7. DELIVERY ADDRESS CHANGES
• Contact us immediately if you enter an incorrect or incomplete address.
• Address changes may be requested before dispatch.
• We will make reasonable efforts to accommodate your request.
• Address changes may not be possible after dispatch.
• Sometimes we may not be able to change location once the order is placed.
Please verify your details before placing an order.
8. ORDER CANCELLATION
• Cancellation requests must be submitted as soon as possible.
• Orders cancelled before dispatch may be eligible for a full refund, subject to order status, product-specific conditions, and applicable circumstances.
• Once dispatched, cancellation may not be possible.
• Pre-orders cannot be cancelled once placed.
For details, please refer to our Cancellation and Refund Policy.
9. SHIPMENT TRACKING
Once your order is dispatched, we will provide the courier name, tracking number, and tracking link through the contact details provided at checkout, where applicable.
Tracking information may take some time to become active after dispatch.
For tracking assistance, contact support@bartonhide.in.
10. DELAYED, LOST, OR UNDELIVERED ORDERS
If your order is delayed, lost, or returned to the sender:
• Contact us through our Contact Us page or email support@bartonhide.in.
• We will review the issue and coordinate with the courier partner where necessary.
• Refunds, replacements, or reshipments will be handled according to our applicable policies.
11. CONTACT US
BARTON HIDE
Email: support@bartonhide.in
Website: www.bartonhide.in
Contact Us: : Contact BARTON HIDE
Thank you for choosing BARTON HIDE!