Refund policy

At BARTON HIDE, we want you to love your purchase. If you need to return a product, here's everything you need to know.

1. Returns

We accept returns within 7 days of delivery, provided:

  • The product is unused and in its original condition.
  • Original packaging, tags, and accessories are included, where applicable.
  • The product has no signs of use, damage, or alteration.
  • Proof of purchase is provided.

For claims involving used, damaged, incorrect, or missing products, a clear, continuous, unedited unboxing video is mandatory.

2. Manufacturing Defects

For manufacturing defects, please contact us within 7 days with clear photos and videos of the issue.

After verification, you can choose between a replacement or a refund, subject to availability and applicable law.

3. Refunds

Refunds will be initiated within 3–5 business days after the returned product passes inspection.

Refunds will be processed online through UPI or bank transfer, including for COD orders.

4. Return Shipping

Return shipping charges depend on the product and reason for return. Applicable charges will be communicated before processing.

RTO charges may apply for customer-related delivery failures, where legally permissible.

5. Cancellations

Orders can be canceled before dispatch. If your order has already been dispatched, contact us immediately, and we'll try to assist.

6. Contact Us

📧 Email: [Your Email]

📝 Contact Form: Contact BARTON HIDE